TOP Step Consulting Named 2018 Best-of-the-Best by SPI Research

TOP Step Consulting Ranks in the Top 5% of a Select Group of Professional Services Organizations


2018 Best of the Best

TOP Step Consulting, a leading provider in delivering professional services automation solutions, has once again been recognized as “Best-of-the-Best” in the professional services industry in a benchmark survey conducted by independent research firm Service Performance Insight (SPI). This is the company’s eighth year being among those honored with the title. TOP Step Consulting specializes in improving business efficiency and productivity for Professional Services business operations through process improvement and implementation of professional services automation technology aligned to the organization’s business model.

The Best-of-the-Best professional services organizations excel across five critical service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. The Best-of-the-Best recognition is significant because it measures PSOs not only on bottom line financial results such as profit margins but also on a breadth of leadership metrics to reveal exceptional, holistic performance. According to SPI’s PS Maturity™ Benchmark report, the top 20 firms out of 456 consulting organizations who participated in the survey, outperformed their peers and the benchmark average with not only significantly higher profits but also more projects delivered on-time and many more satisfied clients.

It’s a testimony to the efforts and accomplishments of the TOP Step team to receive this award

The “Best-of-the-Best” award is one of the highest honors in the professional services industry, due to the performance measures used to determine the top 5%. “TOP Step Consulting is honored to be recognized as one of the Best-of-the-Best Services organizations” said Ronn Breaux, CEO of TOP Step Consulting. “We approach every project with a deep level of expertise and strive to provide every customer with an exceptional solution. Our dedication to each customer is our number one priority to enable and empower them for success. It’s a testimony to the efforts and accomplishments of the TOP Step team to receive this award.”

The annual benchmark from SPI Research draws on a database of over 3,000 PS organizations to provide in-depth analysis of PS metrics and performance. For the 2018 report, 456 companies across ten professional services vertical markets representing more than 158,000 consultants provided input.

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