White Papers

Success With PSA Tools: Obtaining Maximum Operational Success with Professional Service Automation (PSA) Tools

A Professional Services Automation (PSA) Tool is a software solution generally used to gather information and analysis required for Professional Services (PS) organizations. However, PSA solutions are not limited to Professional Services organizations, as they are comprised of components that serve the needs of many types of project-based organizations. At ...

Metrics, Measures, and Motivation: Equations for Professional Services Success

  Professional Services rely on people and processes to be successful. Metrics are often established to view trends and set objectives, allowing PS management to keep a finger on the pulse of the organization. Measures taken at defined times determine the achievement of objectives. If those objectives are not being ...

The Modern PMO: How PMO Perception and Implementation Have Evolved Over Time to Impact Business

A PMO is meant to introduce standards, enforce policies and procedures, and be an oversight to project delivery. Over the years, the term PMO has introduced negative connotations of overhead costs, paperwork, and lack of action based on too much information being gathered for consumption. So the question must be ...

How to Lower Costs For PSA Tool Administration

If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce you to best practices to improve your systems administration, lower your costs, and provide a greater ROI on your PSA tool. Download White Paper
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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.