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Page 20 of 39

Change Management in OpenAir

Whether rolling out a new system, new feature, or new process, change is hard. Join us as we discuss how change management approaches factor into projects as key activities and focus. In this webinar you will learn: the principles of change management how communication helps and hurts change management how to phase out the old…

November 26, 2013

Delivering “Upward” Feedback

With few people to answer to, leaders are often the ones who need feedback the most, so delivering constructive criticism well can make you a true asset: It shows that you aren’t another passive drone, that you explore new ideas and are truly are motivated to improve the company. But it’s also risky business: delivered…

November 13, 2013

What Do You Do When a Personal Crisis Strikes While on Company Time?

As much as we would all like it, life does not stop while we are at work or away on business travel. As consultants, we often feel more connected to our clients than we do to the companies we work for. However, when crises occur, we should not rely on our clients to fix them!…

October 30, 2013

Coordinating Virtual Teams

If you’ve ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. Presence gives school plays Hollywood gravitas, fills stadium nosebleed sections and, in an age of high-res webcams and lightning fast connections, will always be the ace in the hole for…

Coordinating Virtual Teams

October 24, 2013

OpenAir Expert Webinar Series: Consulting Skills

Are you starting a new services group? Have new hires or employees moving from technical groups to services? Need a general refresher for your team on how to identify key stakeholders on a project, clearly communicate to achieve team success, manage projects and team activities, and more. Join us for this all-important webinar to enhance…

October 17, 2013

Turning a Bad Presentation Around

You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones appear out of nowhere and you begin to wonder if your audience is really just scanning Facebook behind all those open laptops. It’s time to face the truth: your presentation…

October 16, 2013

Managing Conflict – Make Lemonade Out of Lemons

You know the guy. He’s the one you always have to work with, but he’s as stubborn as he is arrogant, and he just can’t let anything go. He fills up your inbox, stalls every meeting and makes projects a total pain. And believe it or not, he just might be a great asset to…

October 10, 2013

What Did You Say?

3 Tips For Reducing Jargon and Communicating Effectively Our clients look to us for our experience, insights and help with understanding unfamiliar processes, systems and concepts. How often are you asked to explain a term or phrase? When this happens you run the risk of losing the client’s focus on the message you need to…

September 25, 2013

Growing Your Practice Through Exceptional Communication and Community

Customers demand more industry and best-practice knowledge from software vendors and software tool consulting firms today as technology continually enhances the business process and operations experience.

September 19, 2013

Top 10 Things You Should Do Within OpenAir

As we work with customers, there are frequently features/functionalities that are not being taken advantage of which are time savers, system compliance helpers, and just generally better ways to view data. Join us to view our favorite TOP 10’s that everyone should be using in the system from Reporting calculations to Custom Field configuration to…

September 12, 2013

Page 20 of 39

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.