Resources

Sharing knowledge is our passion

Resource Library
Slider

“We work hard and learn. Sharing our knowledge is one of the greatest rewards of the work we do.“

Our resource library contains PS best practices, PSA tool tips, eBooks, recorded webinars, and more. Click on any of the resource groups below or search the full library by PSA tool and topic. 

Latest additions to our library

White Papers

How to Lower Costs For PSA Tool Administration

If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce ...

Success With PSA Tools: Obtaining Maximum Operational Success with Professional Service Automation (PSA) Tools

A Professional Services Automation (PSA) Tool is a software solution generally used to gather information and analysis required for Professional ...

Blog

OpenAir Techniques for Forecasting Resource Utilization and Reporting

Resource utilization is a common measure in all professional services organizations. It’s a measure of productivity and of your people ...

Setting Up Subcontractor Resources in OpenAir

OpenAir uses an active user licensing approach that supports a wide range of permissions and data view controls. Knowing what ...

How To Manage Subcontractors in OpenAir Efficiently

Subcontractors introduce complexities as users in OpenAir due to three primary reasons: They have non-standard work schedules Their cost may ...

Keep in Touch

Stay informed of tips,
news, and webinars

Phone:  703-957-8370
Email:  info@TOPStepConsulting.com

Upcoming Webinars

Mar 14

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.