Change Management in OpenAir

Whether rolling out a new system, new feature, or new process, change is hard. Join us as we discuss how change management approaches factor into projects as key activities and focus. In this webinar you will learn: the principles of change management how communication helps and hurts change management how to phase out the old…

Read More

Delivering “Upward” Feedback

With few people to answer to, leaders are often the ones who need feedback the most, so delivering constructive criticism well can make you a true asset: It shows that you aren’t another passive drone, that you explore new ideas and are truly are motivated to improve the company. But it’s also risky business: delivered…

Read More

Coordinating Virtual Teams

If you’ve ever wondered why you bought a lousy vacuum cleaner from a door-to-door salesman, you understand the mysterious psychological power of being in person. Presence gives school plays Hollywood gravitas, fills stadium nosebleed sections and, in an age of high-res webcams and lightning fast connections, will always be the ace in the hole for…

Read More

OpenAir Expert Webinar Series: Consulting Skills

Are you starting a new services group? Have new hires or employees moving from technical groups to services? Need a general refresher for your team on how to identify key stakeholders on a project, clearly communicate to achieve team success, manage projects and team activities, and more. Join us for this all-important webinar to enhance…

Read More

Turning a Bad Presentation Around

You thought you had a winning presentation…right up until that opening joke about HR dropped like the Berlin Wall. Now eyes are glazing over, smartphones appear out of nowhere and you begin to wonder if your audience is really just scanning Facebook behind all those open laptops. It’s time to face the truth: your presentation…

Read More

√ Request Extension

Keep in Touch

Stay informed of tips,
news, and webinars

Phone:  703-957-8370
Email:  info@TOPStepConsulting.com

Upcoming Webinars

Thu 13

OpenAir Scripting Tips and Techniques

December 13 @ 1:00 pm - 1:45 pm

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.