Blog

Have Clients, Will Travel!

Hello from England!  This week I’m visiting a few of my wonderful clients in London, England, which got me thinking about travel time policies.  Having worked for many organization including large government/defense contractors to small/mid-size commercial software companies, I must say that travel policies are the one area that seems to lack a best practice…

Read More

Skill Set and Resource Location Matches Leveraging User Entity Tags

Last week we introduced User Entity Tags as a general approach for providing a date indexed field upon which reporting would depend. Items such as tracking promotion job code status, department or region or company reporting organization, etc. User Entity Tags are ideal to support any facet of a user that changes over time and…

Read More

Tracking Historical Field Values for OpenAir Reporting

You may find yourself wishing you could have certain fields or values tracked as changes over time. OpenAir’s audit trail capability is quite robust in tracking field value changes, but it is not an easily parsed or used field for reporting to view information by historical values. Examples of reports you may have wanted to…

Read More

Paid Time Off policies – What works best for your organization?

Summer is coming and this means many of your employees are planning their family vacations.  It’s also allergy season here in the Virginia area which has knocked quite a few people off their game with folks having to take time off to visit doctors.  I’ve even had a bout of bad luck with illness recently. …

Read More

Self-Unlock OpenAir Feature for End User Logins

Did you know you can set up self service security controls that will allow users to unlock themselves? Are your password controls a bit complicated? Requiring uppercase and lowercase, a number, a symbol, and be a certain length? Although this is a good approach for secure logins to your system, it also creates a bit…

Read More

√ Request Extension

Keep in Touch

Stay informed of tips,
news, and webinars

Phone:  703-957-8370
Email:  info@TOPStepConsulting.com

Upcoming Webinars

Thu 29

OpenAir Advanced Reporting Tips and Tricks

November 29 @ 1:00 pm - 1:45 pm
Dec 13

OpenAir Scripting Tips and Techniques

December 13 @ 1:00 pm - 1:45 pm

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.