Metrics, Measures, and Motivation: Equations for Professional Services Success


Professional Services rely on people and processes to be successful. Metrics are often established to view trends and set objectives, allowing PS management to keep a finger on the pulse of the organization. Measures taken at defined times determine the achievement of objectives. If those objectives are not being met, measures provide motivation to take correction action, ideally early enough to keep the organization on a path to success and growth.

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.