How many Average Bill Rates do you track?

Average bill rate is one of the key metrics to managing your services organization.  With this metric, you can plan out revenue and staffing needs, measure your effectiveness of delivery, determine the impact on discounts, and forecast how your revenue looks again your overall budget.  Typically the average bill rate metric is computed by dividing…

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Increasing your odds of change adoption

Change is never easy, especially to those everyday processes and actions that become patterns or habits in your life.  If someone moved the silverware drawer to the other side of the sink, how long would it take you to stop pulling out the old drawer, cursing to yourself about moving the silverware, then heading to…

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Have Clients, Will Travel!

Hello from England!  This week I’m visiting a few of my wonderful clients in London, England, which got me thinking about travel time policies.  Having worked for many organization including large government/defense contractors to small/mid-size commercial software companies, I must say that travel policies are the one area that seems to lack a best practice…

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Paid Time Off policies – What works best for your organization?

Summer is coming and this means many of your employees are planning their family vacations.  It’s also allergy season here in the Virginia area which has knocked quite a few people off their game with folks having to take time off to visit doctors.  I’ve even had a bout of bad luck with illness recently. …

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What I learned in Grade School is changing

Technology changes rapidly in today’s world – not only devices but programming approaches and languages. I started my career as a programmer working in PL/I and FORTRAN (dating myself a bit, I know) in industry. Then Object-Oriented languages took over and I stuck in there for a while but found myself more of a debugger…

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.

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