2013 New Feature Highlights / Release Management

As we work with customers, there are frequently features/functionalities that are not being taken advantage of which are time savers, system compliance helpers, and just generally better ways to view data. In this webinar, we will highlight features introduced in 2013 which impact day to day operational efficiency and hear how TOP Step’s Release Management…

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Fiscal Year Starts/End in OpenAir

It’s the end of the fiscal year again and your organization is facing restructuring, cost of living changes, rate changes, and maybe even globalization. Join us as we review key areas to include in your fiscal year end wrap-up and prepare for your next fiscal year. In this webinar, learn how best to: keep historical…

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Change Management in OpenAir

Whether rolling out a new system, new feature, or new process, change is hard. Join us as we discuss how change management approaches factor into projects as key activities and focus. In this webinar you will learn: the principles of change management how communication helps and hurts change management how to phase out the old…

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Top 10 Things You Should Do Within OpenAir

As we work with customers, there are frequently features/functionalities that are not being taken advantage of which are time savers, system compliance helpers, and just generally better ways to view data. Join us to view our favorite TOP 10’s that everyone should be using in the system from Reporting calculations to Custom Field configuration to…

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Keeping the OLD and the NEW

As organization change structures, there is a need to pull information in old structure formats for comparison reporting and research. In this webinar we’ll discuss Ways to capture historical tag data with date ranges Understanding fields are system date controlled Which types of custom fields to avoid and which ones to use in anticipation of…

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.

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