TOP Step Consulting Named “Best-of-the-Best” Professional Service Organization by SPI Research for a Seventh Consecutive Year

The Professional Services Automation Experts Rank in the Top 5% of a Select Group of Professional Services Organizations.


2016 Best of the Best

TOP Step Consulting, a leading provider in delivering superior operational efficiency solutions to professional service organizations, has once again been recognized worldwide as “Best of the Best” in the professional service industry in a benchmark survey conducted by independent research firm Service Performance Insight (SPI). This is the company’s seventh consecutive year being among those honored with the title. TOP Step Consulting specializes in providing project-based cloud applications solutions, and has done so for over eight years for both national and international clients.

The “Best-of-the-Best” honor is one of the highest honors in the technology services industry, due to the honorees having outperformed their peers and the benchmark average with significantly higher profit, larger projects and more satisfied clients. The top performers grew services revenues 20% for the year compared to revenue growth of 9.8% for average consulting organizations. To support their expansion, they augmented their consulting workforces by 17.2% compared to 7.4% headcount growth for average firms. Regarding the award, TOP Step Consulting’s CEO Jodi Cicci had this to say: “Receiving this honor for the 7th year in a row is both very exciting and incredibly humbling. It’s always great to have your hard work recognized by a respected organization such as SPI Research, who is a constant provider of statistical information in the Professional Services sector and supported by major industry players including Microsoft, SAP, FinancialForce, and NetSuite.”

For the past five years, Service Performance Insight has conducted in-depth analysis of the top 5% of PS Maturity™ benchmark participants to uncover the reasons for their superlative performance. Each year, the top 5% have been named “Best-of-the-Best” based on superior PS Maturity™ benchmark scores.

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