Archive for weekly tips

Did you know that you can preview the actual billing and revenue transactions without running the ‘Pending’ summary reports?

Invoicing, revenue recognition, and month end processing always has a series of individuals involved in your organization at various points in the workflow. Checks and balances are put in place to ensure items are not overlooked, customers aren’t over-billed, and the forecast is in alignment with actuals. For many this means reviewing forecast reports from charge projections each week and comparing this information to project data like budget burn to date, Earned Value Metrics, or other KPIs you have developed within your organization.

One key part of the process which is requested many times is to have a ‘preview’ report of billings and revenue. This was always handled by having individual run the Advanced Pending Billings or Advanced Pending Recognition report, but this report has special functionality to allow users to actually create transactions. Permission to access this report has previously been restricted heavily to avoid inaccurate data. With the September 2012 release, a new set of detail reports called Pending Billings and Pending Recognition Transactions were made available. These reports have the same computation logic as the Advanced report Pending set but cannot create transactions.

Use of these reports are an excellent way to preview billing before doing actual billing. By running these pending detail reports, you can review detailed transaction data across project and administer any projects, rules, or timesheets that may need attention due to contract changes, caps being reached, or known customer situations impacting the final billing and revenue numbers.

To run the report, you must have

  • An OpenAir role with permission to ‘View Reports’ on the project module
  • An OpenAir role with permission to View Billing and/or View Recognition (to view this information on a report)
  • Access to the Projects module (so you can see the projects module report options under Detail)

You will find the reports near the bottom of the Projects section under the Reports -> Detail page

When you access the report, you can decide which columns to display – this is a BIG advantage over the standard Advanced Pending Billing or Recognition report!!

And now you get transaction level detail to preview!

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Viewing Company Holidays on the OpenAir Calendar

Wednesday, November 21st, 2012

The OpenAir calendar is found in the Home or Dashboard module (depending on your module names). Among the uses for the calendar is a quick way to look up your company holidays. Work schedules are established by your administrator to define working days and hours per day. The public or bank holidays that are observed by your company are also usually entered on the company work schedule. These show up as ‘schedule exceptions’ and are displayed as footnotes on your timesheets.

You can look month by month at the holidays observed by your company by accessing the OpenAir calendar and viewing the ‘work schedule’ option. To do this, navigate to your Home or Dashboard module and select the Calendar tab.

Change your calendar settings to show:

  1. Monthly View (far right on the calendar)
  2. Select a desired month (far left on the calendar)
  3. Select yourself or a department if you can see groups of users based on your configuration (right off the desired month dropdown)
  4. Check the ‘work schedule’ box to display the work schedule exceptions

Company holidays appear with a general notation. By selecting the date, you can view the details of the schedule exception.

And by the way, if you opt to view bookings or assignments on the calendar, clicking into the specific date will give you the details of those items as well!

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Categories : weekly tips

Did you know you can remove the ‘Generated’ date-timestamp from downloaded reports?

OpenAir reporting is capable of quite a bit of reporting but there are plenty of occasions where people just want to download information into Excel for pivot table use during data analysis. By default, report downloads in OpenAir have 2 additional rows at the bottom of the downloaded data – a blank row and a message stating ‘Generated on:

If you forget to delete this last line, any pivot table or sorting you perform may pick this line up and cause a bit of confusion in your overall result.

You can have this generated message removed automatically from data downloads by contacting OpenAir Support and having the internal switch enabled to ‘disable date and timestamps on reports’. This is a global option, however, so consider carefully if others are using this information for reference such as comparing month to month snapshots downloaded and saved. The blank line at the bottom of the data still remains. This tends to have has less impact on sorting and pivot tables.

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Categories : weekly tips

Did you know how helpful the Timesheet Required checkbox is on the User Demographic form?

On the User Demographic form in the Timesheet options area, there is a checkbox called ‘Timesheet Required’.

This checkbox is useful in 2 major areas that you may already be familiar with

  1. Timesheet alerts – including those in the reminder emails that are required to submit timesheets
  2. Timesheet status report – an Advanced report that shows user timesheet status such as Approved, Submitted, Missing, Open, etc. You can use the Timesheet Required checkbox on the report form to include only those users that must enter timesheets.

What is commonly overlooked, however, is the Summary reports of OpenAir have the ‘Timesheet Required’ checkbox filtering option as well.



How can this be helpful? Many times you may want to generate a report of only ‘active’ resources working on projects and entering – perhaps for billable hours reports, invoicing preparation reports, and so forth. OpenAir Summary reports provide the option to ‘exclude transactions associated to inactive entities’ but this is not a good option to use on Summary reports. Although you may be running summary reports with a specific base data type in mind like a User report or a Project report, checking this ‘exclude’ option will remove data from the report that is associated to ANYTHING that is inactive and related to the report including those projects you’ve inactivated that are closed, any customer POs closed, and so forth. Not an idea exclude filter when you only want to exclude users that are inactive and contributing to delivered time.

The Timesheet Required checkbox provides an alternative. When inactivating a user, uncheck the timesheet required checkbox as well. Running reports for active user time then becomes dependent on the Timesheet Required checkbox and voila! You’ve got your inactive user filter basically.

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Categories : weekly tips

Limiting the Timeframe Someone Can Proxy

Wednesday, September 5th, 2012

Did you know you can limit the timeframe someone can proxy?

Proxy is a handy feature in OpenAir to allow administrators to log in as users for troubleshooting and for reviewers of timesheets, expenses, invoices, and so forth to setup a backup while they are unavailable. By default the proxy feature allows a user to have a list of proxy or ‘log in as…’ resources along with their OpenAir role. Once setup, the user can continue to proxy in as other resources in their list until that resource becomes inactive or when an administrator removes the proxy setup.

There is a feature in the system that allows you to automatically expire proxy by a certain date as well as have the option to keep the proxy in place until the resource becomes inactive. If you navigate to the Administration module -> Global settings tab there is an option called Proxy Expiration (for those on the Account module, this can be found under Company -> Settings).

When you activate this feature, the proxy table on a user changes slightly to provide a date for expiration. By leaving this date field blank, the proxy will not expire.

This way you can setup ongoing proxies as well as auto-expiration proxies! Auto-expiration is a good option to consider when you have someone stepping in for management while they are on vacation.

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Categories : weekly tips

Many customers have the need to invoice customers in a fixed fee manner or payment schedule, but also to do some analysis on the money value of time worked on the project. The setup usually followed is to add time billing rules to a project to convert hours into money equivalents for comparison to the budget and/or invoiced amount to date. Time billing charges in this case are not invoicable simply since the fixed fee rules and defined payment schedule are controlling invoicing; the time charges are only used for reporting. To support this type of reporting, a charge stage may be setup to hold the time billing charges from fixed fee projects. Let’s call the charge stage ‘Hours Equivalent’. To ensure the charges in this charge stage are not invoiced, the setup of the charge stage allows for exclusion of invoicing.

Check the box to ‘exclude charges from invoicing’.

There is one other option that is important, however, regarding charge stage setup and that is the option to exclude charges in the charge stage from the project analysis report. By checking this option, any charges in the charge stage will be ingnored by the financial analysis standard report within the project. This removes the duplicated values under the income section and computed income amount fields so you have a more accurate financial analysis summary report for use.

Only charges not in Hours Equivalent (and other charge stages with the exclude option enabled) will appear in the analysis report found under the Financials drop-down menu (or Analysis link, based on your User Interface settings).

Now you can use OpenAir’s custom calculation feature to create a new reporting field called ‘Hours Equivalent’ or something that ony holds charge values from the Hours Equivalent charge stage. Easy-peasy to compare invoiced and budget to converted time effort now and monitor burn of project delivery!

Want more OpenAir tips? We’ve pulled them all together into a convenient eBook of 50+ tips from the past year. Click here to find out how to get your copy.

Categories : weekly tips

Did you know that you can allow task creation but not allow copying, duplication, or moving of the task?

When you define your business roles and OpenAir user role permissions, many times you have conflicts in how you want people to create or edit data in the system. Project tasks, in particular,are a good example of this. Let us say you want to allow people to create tasks. When a person is given permission to create a task, they also get the permission to duplicate, copy, and move the task once the task is created. You can find these controls below the schedule management options of predecessor, split, etc. which are below the Notes field.

Like many forms in the system, the task form has form permission controls to change fields to read-only or required, or even to hide them from certain user roles. One thing you may notice is that there is no field associated to the copy, move, or duplicate functions found on the task form. Can you get rid of these to make sure users who create tasks follow your defined task creation policy? An example task creation policy that would benefit from removing these functions would be project creation limited to defined project template copying. To enforce this policy, you usually want to prevent ad-hoc task or task structure copying which can taken from any project. If you need more tasks, you must complete a blank task form from scratch to ensure all required fields are set correctly. By allowing task copying from any project, you may be causing inconsistencies in your data setup which, in turn, is impacting reporting.

There is a way to allow task creation but hide the copy, move, and duplicate features at the same time. It is how permissions are set on the OpenAir role. On the role, there are 3 checkboxes for permissions related to tasks

  1. View all tasks and phases
  2. View and modify tasks and phases
  3. View and modify tasks and phases, but not create new tasks and phases
  • If you check or enable only ´view all tasks and phases´, a user cannot create tasks manually.
  • If you check or enable only ´view and modify tasks and phases´, a user can create and modify tasks and phases. NOTE: you do not have to have #1 checked then but most accounts do by default.
  • If you check or enable only ´view and modify tasks and phases, but not create new tasks and phases´, a user can change tasks and phases but cannot create new ones. Usually OpenAir configured accounts have EITHER #2 or #3 enabled, but not both. Checking this option removes the copy, move, and duplicate functions but also removes the ability to create tasks and phases.

What happens if you enable both #2 and #3? It seems like they would conflict with each other but actually what happens is that a user is granted permission to create a task (and modify it) but the feature control from #3 removes the copy, move, and duplicate feature. So you can hide these task functions by just enabling all task edit controls on the OpenAir role like this

and the task form ends up looking like this – copy, move, and duplicate features removed.

Categories : weekly tips

Did you know you can type a start/end time on time entries and have OpenAir figure out the decimal hours for your time entry?

You may be used to entering hours and fractions of an hour when typing in time on your timesheet. Some of your users, however, are keeping track of start/end time of each meeting, appointment, activity, etc. in order to figure out how many hours to record against a project. For example, I was at a client site from 8:00 to 12:00 then had a call with another customer from 1:00 to 2:30. You can figure out 4 hours and 1.5 hours, but what about giving your users the option to type in start/end times?

To activate this feature, edit the user demographics form (Administration -> Global Settings -> Users or Account -> Account -> Users) in the area of the timesheet options.

Check the box for ‘Enable start and end time entry on timesheets’. When the user works on their timesheet, the notes field next to each time entry will have the start and end time fields available.

(the blue dot is the notes field, on the dynamic view it looks like a speaker bubble)

After you enter OK, the hours are computed based on the Time start and end date.

You can also just type in the hours, but now you have 2 ways to enter the data. The extra advantage is that Time Entry Detail reports allow you to include the start and end time values in case a customer requires this detail on time reports!

Categories : weekly tips

Locking Columns in OpenAir

Wednesday, July 11th, 2012

Did you ever want to lock a column while scrolling through your data views?

There are quite a large number of data columns that can be added to your customized view or report results when displayed on the screen within OpenAir. Usually the columns on the far left are reference columns to the data in all of the right hand columns. Scrolling many times gets confusing or frustrating if we ‘lose’ your row place as you look at data across the screen. The color differentiation between rows that OpenAir provides helps some but what you are really looking for is a ‘column lock’ function.

Look above the first couple of columns in your list view or report results data view for a lock symbol. If you don’t see it, check your personal settings to make sure you have the following enabled (check): ‘Enable anchoring of left columns when scrolling horizontally’. This option allows reference columns to be locked in place so you can scroll to the right and not lose that reference column on the left.

Once enabled, you should be able to see a lock symbol in columns on the far left. Not every column will have a lock symbol – those columns which are a ‘combination’ of columns like the project list view which has an Hours column with sub-columns of planned, worked, approved, and so forth doesn’t have a lock symbol. The project name does, however.

To lock a column, click on the lock symbol. It should highlight to a yellow color and a freeze line will appear at the end of the column – now you can scroll to the right. To unlock the column, simply click on the highlighted lock symbol and it will return back to its gray inactive state!

Unlocked view: (Click image to enlarge)

Locked view: (Click image to enlarge)

Categories : weekly tips

This week’s tip comes fresh from the UK OpenAir User group. Many of us, when using reporting, may read the hover pop-up that describes the definition of a field.

Some are quite large and the print can be quite small. And then you move your cursor just a bit and the darn thing disappears – thus the nature of hover pop-ups! For a more permanent and reference oriented solution, consider running the Advanced report Summary Report Values. This report has been a part of OpenAir for many years and existed even before the hover pop-ups were added to the system explaining the fields.

When you run the report, you can pick a cluster of summary values by Module/Entity such as Timesheets, Projects, etc. to display/download for future reference. The information you display is more detailed than the hover pop-ups. Below is a screenshot of what you can include in your reference report including field formula data.

Categories : weekly tips