TOP Step Consulting Announces A New Service To Gain Insight Into Business Operations Quickly And More Efficiently
11.02.2010– TOP Step Consulting LLC announced the release of the Reporting Foundation Package for OpenAir that will provide a quicker more effective approach to creating critical and commonly used OpenAir reports for Professional Services business operations.
TOP Step Consulting provides services to global and industry leading businesses who run their project based business using OpenAir. Their extensive experience has led to the accumulation of a knowledge library for critical and commonly used OpenAir reports which provide information to manage and improve business operations.
The Reporting Foundation Package for OpenAir provides the accumulated knowledge and experience to customers by providing customized setup and user guides for each report within the report library. TOP Step Consulting delivers the report library together with a day of consulting to review the reports, answer questions, and customize the guidebooks to align with the unique operational needs of the business. The library of reports includes Financial Reports, Project Delivery Reports and Resource Management Reports.
By implementing the Report Foundation Package for OpenAir clients can more quickly create and begin using reports and dashboards to get insight into their critical business operations to better manage their businesses. “We are very excited to be providing this new service to our customers. With our new service offering we are now able to offer clients the benefit of our accumulated knowledge to more quickly gain the return on investment of automating their business operations with tools like OpenAir.” says Jodi Cicci, President and CEO of TOP Step. “It’s all about providing greater value to our customers. We are continually reviewing the services we provide to our customers and ways we can pass our experience onto our clients to help them be more successful.”
“With the help of TOP Step Consulting, we now have greater visibility over our operational business and forecasting process. Adoption of the OpenAir system was critical to our success. TOP Step Consulting went the extra mile to provide training that not only enabled the individual user with the knowledge they needed but also how the system benefited them and our organization. We could not have implemented OpenAir and achieved the same results without TOP Step Consulting.”
“Because TOP Step’s methodology focused on our business process first to understand how we would most benefit from a best in class PSA tool, we were able to accelerate our original schedule to deploy the OpenAir system to meet our specific business needs. Within one month we had a system in place that was contributing value to our business operations for Empathy Labs with accurate and readily available information. TOP Step’s expertise in professional services business automation was key to a successful implementation, and they will continue to be a trusted business partner for providing sound advice as we expand our OpenAir system usage.”
