Archive for Release Management

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How To Lower Your Cost of PSA Tool Administration

Wednesday, September 15th, 2010

If you could lower your Professional Services Automation Tool administrative cost, would you do it?  This paper will introduce you to best practices to improve your systems administration, lower your costs, and provide a greater ROI on your PSA tool.

Download White Paper

Release Management for OpenAir

Wednesday, September 15th, 2010

In this webinar your will learn how Release Management for OpenAir can improve your bottom line.

NOTE: All of our past webinars can be viewed on our webinar page.

Your system administrators know your business and the PSA Tool. They are the best resources to use to review releases of PSA Tool features against your business needs. TOP Step can help you establish a central help desk involving your system administrator, or we handle system administration for you and interact with the vendor on your behalf.

Release management is a natural system administrator task meant to ensure that you keep your system deployment up to date while benefiting from new features and enhancements.   Find out more about how TOP Step can help you keep up with new releases.

Categories : FAQ

OpenAir Release Management

Thursday, August 26th, 2010

Do you want a better way to keep up with OpenAir releases? 
How do you know if a new feature is right for your business? 
What is the best way to roll out changes to users?

We can answer these questions for you and make sure that you don’t miss anything as OpenAir continues to improve its products. OpenAir releases new code approximately every 8 to 12 weeks. Staying abreast of these changes can be time consuming and drain on valuable resources in your organization.

Our OpenAir Release Management is a cost effective solution for staying up to date and getting the most from your OpenAir Investment.  TOP Step will partner with your OpenAir Administrators reducing your time and costs associated with understanding each release to determine what features should be implemented for your system.

We are OpenAir users ourselves. As a best practice,  we take an in-depth look at each release and test each new feature.   We then apply the features that will benefit our business operations in our system. At this point we have already done half the work for you… and can do the same for you faster and for less than what it would take with your own staff.

Through this offering we will:

  • Review each release with an eye on your business model
  • Recommend changes to your system that will benefit your business
  • Review the changes with your administrators to decide what will be implemented
  • Provide a custom OpenAir Configuration Communication email you can use to communicate to your OpenAir users.