Skip to content
Resources
Resource Page

Resource Library

“We work hard and learn. Sharing our knowledge is one of the greatest rewards of the work we do.“

Our resource library contains PS best practices, PSA tool tips, eBooks, recorded webinars, and more. Click on any of the resource groups below or search the full library by PSA tool and topic. 

Latest additions to our library

White Papers

How to Lower Costs For PSA Tool Administration

If you could lower your professional services automation (PSA) tool administrative cost, would you do it? This paper will introduce ...

Metrics, Measures, and Motivation: Equations for Professional Services Success

Professional Services rely on people and processes to be successful. Metrics are often established to view trends and set objectives, ...

Success With PSA Tools: Obtaining Maximum Operational Success with Professional Service Automation (PSA) Tools

A Professional Services Automation (PSA) Tool is a software solution generally used to gather information and analysis required for Professional ...

Blog

Scripting Your OpenAir Success Story: Tales from the Front Lines

OpenAir is a powerful professional services automation (PSA) platform that helps organizations manage key business processes like project management, resource ...

The Expert Touch: How Top Step’s OpenAir Custom Scripting Transformed Operations for a Consulting Firm

Business was booming for a recent client of Top Step. This consulting firm's primary business provides expertise (staffing resources) to ...

Get the Most from OpenAir with API Integrations

OpenAir is a powerful professional services automation (PSA) platform. But getting the most value requires connecting it to other business ...

About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.

Scroll To Top