Are you achieving your profitability targets? Are You Achieving High Customer Satisfaction Rates?
A discipline of repeatable project delivery will not only impact your profit margin but also improve the quality of project delivery. Most organizations have project management skills, but lack process within the organization to achieve consistent repeatable process which effects your bottom line, reputation, stability and growth as a professional services organization. We focus on the execution of your project management process and what is needed so you can execute on those large, riskier projects with confidence!
Process Modeling Workshop
Along with your Senior Management and Project team we focus on how you execute your engagements and where the areas of opportunity exist before we recommend foundation elements. The results of the Process Workshop is an outline of the PMO Foundation to be developed or improved including:
- PMO Mission/Charter
- Measurable Objectives
- Communication plan including document repository
- Complete lifecycle process diagram with decision, actions, and deliverable identified
- Process definition templates
- Tool usage
Process Standards and Measurable Objective Development
With your project team we define the standard process, the detailed steps to be followed within the process, and standard project templates to be included in the PMO library. Measurable objectives for PMO reporting are then refined to align with checkpoints, triggers, or actions identified in various processes impacting engagement status, health, and risk.
Development of project manager training is critical to the communication, and success for execution by your project managers. Materials are customized to your specific PMO structure to provide control and flexibility where needed to ensure high adoption by your team.
PMO Launch and Governance
The PMO is launched with an initial baseline of performance metrics for measuring overall project performance. To realize the benefits of a PMO for improving your bottom line, a continued process monitoring is designed to audit the trends in how the PMO is impacting the overall delivery success of projects such as reducing financial risk and identifying problematic projects early.