Date: November 1, 2010 – November 3, 2010
Location: Intercontinental Hotel, Boston, MA
TOP Step Consulting is pleased to be the Platinum and Go Green Sponsor once again this year!
The OpenAir User Summit is back and better than ever, with new content, new speakers, and new features and functionality. Come learn best practices from OpenAir staff and fellow users, take advantage of one-on-one training, network with your fellow service professionals and have fun.
Also NEW for 2010! TOP Step Consulting is closely working with OpenAir this year to bring an exciting track series to you. – Expert User Track: Customer Case Studies to Take Your OpenAir Deployment to the Next Level.
This will be an entire track dedicated to experienced, advanced OpenAir users who want to learn from other users and take OpenAir to the next level. In these interactive, round table style sessions, you’ll hear from expert OpenAir users and administrators about a variety of topics, talk about do’s and don’ts, and discover OpenAir functionality that is “off the beaten path” but able to make an impact on your business. Topics will include:
- Advanced User Interfaces: form permissions, defaults, rules, custom fields, tips & tricks, filter sets
- Controlling Time: Advanced Timesheet Feature Usage: custom field additions, rules & time types, parallel approver/check process, reject/rejoin
- Advanced Invoicing: invoice number increments, expense groups, expense insert layout, prefix, billing codes
- Revenue Deferral: services handling, deferred revenue tracking
- Integration Tips and What You Might Not Know
- Dashboarding and Customizing Reports: custom fields, custom filters, etc.
