Jodi has been implementing software systems for over 20 years in both commercial and government organizations. After quickly rising through the ranks of software developer, project lead, and project manager, she moved into operational management roles within professional services where she began paving her way toward being an expert in setting strategies for operations efficiencies using process and tools. Jodi had led many large organizations in establishing a Project Management Office and compliant processes for companies to obtain CMM certification. She has worked with many global organizations to establish standard business operating practices by deploying PSA tools. In one particular case this involved 23 worldwide offices which was accomplished in less than 1 year. Because of the breadth of understanding business operations, technology and cultural differences across the globe Jodi has developed TOP Step into a leading provider of business operations efficiency services.
One of Jodi’s many passions is for her customers to have the knowledge and information they need to be successful. In working with any customer, business understanding and how the business runs is always first – never technology. This passion to ensure her customers have the knowledge they need is also evidenced in her leadership to help establish customer advocacy programs for OpenAir including the user community, user forums, and the OpenAir Annual User Summit.
Jodi holds a BS and MS in Computer Science from Michigan Technological University. In her spare time she spends time relaxing with her son and husband watching movies and TV. Jodi has a love of travel and adventure and even though she travels a great deal of time for her customers, she always make time for her annual family vacation which includes a lot of fun and adventure balanced with a bit of relaxation time.
