Blog

Attrition: A Customer Relationship Opportunity

When an employee leaves for another job opportunity, it may be difficult to fill the hole, especially if he or she is responsible for managing a number of projects, initiatives, or engagements with your key customers. These projects will need a new team leader or manager…so how do you approach finding someone to fill those shoes?

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Removing Inactive Resources from Your Company Utilization Reports

Did you ever wonder how you can easily remove inactive resources from impacting your company utilization reports? Utilization reports present challenges sometimes if you have staff turnover. Staff that starts in the middle of the year should not influence historical utilization roll-ups prior to their arrival, and likewise staff that leave the company should not…

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Locking Columns in OpenAir

Did you ever want to lock a column while scrolling through your data views? There are quite a large number of data columns that can be added to your customized view or report results when displayed on the screen within OpenAir. Usually the columns on the far left are reference columns to the data in…

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OpenAir Advanced Reporting Tips and Tricks

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Best Practices for Using Tags in OpenAir

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OpenAir Scripting Tips and Techniques

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About Us:  Our mission is to enable and empower Professional Services Organizations to become profitable, scalable, and efficient through change management, technology deployment, and skill set training with a Customer First approach.  We are celebrating our 10th year of success and look forward to growing and learning with you.