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Improve PSA System Adoption With Self-Service

What is self-service? Self-service means that you’re providing information to the end user that will help them meet their daily goals and manage their workload, to make them aware of where their targets are and how close they are to reaching those targets. Self-service is a focus on the end user and helping them get…

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Not All PMO’s Are the Same and Why

In a Professional Services organization, one of the keys to improving your bottom line is consistency and efficiency in how projects are delivered. A Project Management Office (PMO) can help you do this. However, a PMO is often associated with negative connotations such as additional process, resources, and cost that if not implemented to benefit…

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