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Author Archive for admin

Save Time Entering Expenses by Copying Receipts

By admin
Friday, May 17th, 2013

Whether it’s for daily tolls, mileage, or if you just eat the same meal every day, if you need to enter several rows of duplicate entries, there’s a helpful – and overlooked – way to do this.

When creating your expense report, go to the Expense Grid (or Worksheet) and populate the first row.

Then, select the option to ‘Add row duplicated from selected row’ and add 1 row.

A new row is created with the same data as the first row.

Now, just repeat as needed and update the date for each row.

Want more OpenAir tips? We’ve pulled them all together into two convenient eBooks full of our tips from the past two years. Click here to get your copies.

Categories : weekly tips

Request for User Interface Consultation

By admin
Saturday, May 11th, 2013

Thank you for your interest in our User Interface Conversion service. Provide your contact information below, and one of our consultants will call you to discuss your unique situation and how we can work with you to make the transition.

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Categories : Uncategorized

OpenAir Tips and Tricks eBook Series

By admin
Thursday, May 9th, 2013

Volume One

This eBook is the accumulation of tips that we have shared with our customers throughout the years as we have worked with them in implementing or reviewing their OpenAir system. This is a way to get all our tips in one easy place!

eBook: 92 pages
Publisher: TOP Step Consulting
Language: English
Publication Date: April 15, 2012
Format: PDF
Price: $3.99

50+ Must-Have Tips for NetSuite OpenAir Users
50+ Must-Have Tips for NetSuite OpenAir Users
Price: $3.99

Volume Two

We received such great response from our first ebook and ongoing support of our weekly tip publishing on our website, we decided to publish a second version filled with even more great tips that will help you use NetSuite OpenAir more effectively. Yes, these are all completely new! No overlap with our first publication, 50+ Must Have Tips for OpenAir Users. Included in this volume are tips for Administration and General Settings, Reporting, Projects, Timesheets, Expenses, Resources and Invoicing.

eBook: 95 pages
Publisher: TOP Step Consulting
Language: English
Publication Date: May 6, 2013
Format: PDF
Price: $3.99

50 MORE Must-Have Tips for NetSuite OpenAir Users
50 MORE Must-Have Tips for NetSuite OpenAir Users
Price: $3.99
Categories : Article, Resource, Uncategorized

Limiting Expense Items by Project

By admin
Wednesday, May 8th, 2013

Many companies have many expense items defined, but in practice certain types should only be used for internal activities. In other cases, companies will define region-specific expenses. You may be able to address this by limiting which expense items are accessible in user filter sets. But if you need to define available expense items by project, you can do this with Expense Policies.

Expense Policies are a set of features that need to be enabled by OpenAir Support. Once enabled, a new section is available on the Project Properties form for Expense Policies.

By default, nothing is changed until you limit available expense items on a project. To limit expense items per project, modify a project and select the ‘Allowed expense items’ filter. Select the items to be available on expense receipts and save the pop-up and project.

When users create expense reports, the expense item field cannot be populated until the project is selected. Based on the project selection of the receipt, the expense item field is loaded with available values.

This filter is respected on both the receipt form and the worksheet/grid view.

No expense item available until project is selected:

Categories : weekly tips

Preventing Expenses From Being Entered Against Certain Projects

By admin
Friday, May 3rd, 2013

Have you ever found expenses entered against a project that should never have had them? If you have, you might have wished you could disable expense entry against certain projects.

To do this, you’ll need to create a custom checkbox field for Projects.

Name the field ‘avail_for_exp’ and notify OpenAir Support that you’d like this field to indicate availability in expenses.

Once they confirm, you can un-check the box to prevent expenses from being entered against any project.

Categories : weekly tips

Authorize Expenses in Advance

By admin
Thursday, April 25th, 2013

Have you ever wanted a way to let your employees request authorization in advance to incur certain expenses on a project? And would you like to be able to compare the actual expense report with the authorization? With Expense Authorizations, you can.

You can enable this feature in Administration -> Application settings -> Expenses settings -> Other settings -> and select the option ‘Enable expense authorizations.’

Once it’s enabled, you will have the option to define user-level approvers for authorizations. The project-level approver is the same as the Expenses approver.

To create an Authorization, just find the Authorizations menu in the Expenses module and select ‘New…’

In the New Authorization form, add a name, description, project and date range along with any notes.

Add a list of each expected expense item along with optional notes and then submit for approval.

When creating your expense report, you have the option to associate an Authorization, if you have one approved.

When viewing the Expense Report page, you and the approver can compare the authorization against the expense report.

This feature does not prevent entering any data or determine auto-approvals or rejection, but it does provide useful information when planning expenses and comparing those approved plans against the actual expenses incurred.

Want more OpenAir tips? We’ve pulled them all together into a convenient eBook of 50+ tips from the past year. Click here to find out how to get your copy.

Categories : weekly tips

SPI Research Ranks TOP Step Consulting as Best of the Best for a Fourth Consecutive Year

By admin
Thursday, April 18th, 2013

An independent research firm named TOP Step Consulting in the elite top 10 group of Best-of-the-Best Professional Services organizations

South Riding, VA – March 15, 2013

TOP Step Consulting, the leading provider of professional services business operations efficiency solutions, has been recognized as one of the top providers of professional services worldwide, in a benchmark survey conducted by independent research firm Service Performance Insight (SPI).

In its 2013 Professional Service Maturity™ Benchmark report, SPI Research published findings based on an analysis of 234 participating service organizations. Of those TOP Step Consulting ranked in the top 5% by significantly outperforming the benchmark average in five service performance dimensions: Leadership, Client Relationships, Human Capital Alignment, Service Execution and Finance and Operations.

TOP Step Consulting President and CEO Jodi Cicci says “This benchmark report provides a great value to professional services organizations in the technology sector who are looking to understand what their peers are doing and how to improve. The information provided in the report is audited by SPI research and supported by major industry players such as Microsoft, SAP, and NetSuite.”

“We are thrilled to be recognized as a top performer again in the 2013 report”, says Cicci. “We have a simple philosophy focused on delivering exceptional service. Our customers are other professional services organizations who are looking to improve their business efficiency and profitability, so it is vital that we are seen as an expert and leader in our field. The benchmarking process and report findings validate what we are doing right and help us identify areas of improvement.”

The Top 10 firms outperformed their peers and the benchmark average with significantly higher profit, year over year revenue growth, more satisfied clients, and more projects delivered on time.

Best-of-the-Best PSO Comparison

Measurement Top 10 Firms All Others Average Advantage
EBITDA 27.4% 15.4% 78%
Average project margin 47.4% 35% 83%
Annual revenue growth 18.7% 11.1% 68%
Annual revenue per employee $208K $166K 26%
Reference clients 83.8% 74.9% 12%
Projects delivered on-time 83.1% 78.3% 6%

For the past four years, Service Performance Insight has conducted in-depth analysis of the top 5% of PS Maturity benchmark participants to uncover the reasons for their superlative performance. Each year, the top 5% have been named the “Best-of-the-Best” based on superior PS Maturity™ benchmark scores.

About TOP Step Consulting
TOP Step Consulting improves business efficiency and productivity for Professional Services businesses. TOP Step Consulting is a leading expert in professional services automation with extensive experience in PS business operations specializing in complex global operations. They provide advisory, implementation and outsourced administration services to world-class professional services organizations of all sizes. Their goal is to streamline operations, helping clients achieve their profitability goals so they can focus on growing their business.

Categories : News

Accurately Capping Expense Item Billing Rules

By admin
Wednesday, April 17th, 2013

Are your expense item billing rules being capped accurately in OpenAir?

If you are adding caps to your expense item billing rules, chances are the cap isn’t being applied quite the way you expect. Normally, the system will apply the cap to the nearest hundredth, but it is based on quantity – not money.

For example, if an expense billing rule is capped at $500, and $300 has already been billed, the amount available before the cap is reached is $200.

If a receipt for $251 is processed by the billing rule next, the rule will cap it to the nearest 100th of $251, which is $200.80. In this case, the cap will actually be exceeded by $0.80. It may be a small amount, but is it worth the risk of potentially delaying invoice payment?

Instead, there is an option you can enable that will apply the cap based on price instead of quantity. This way, the cap will always be met exactly.

To enable this feature, just request the internal switch “Adjust price instead of quantity to meet expense caps in billing rules” and you’ll never have to wonder again!

Categories : weekly tips

Overriding a User Cost to Accommodate Project or Task Level Differences

By admin
Friday, April 12th, 2013

Did you know you can override a user cost to accommodate project or task level differences?

There are typically two situations in which the cost associated to a user is not necessarily the same cost that is recognized for the work performed by that user on a specific project.

  1. The user is a subcontractor with variable rates by job or type of activity.
  2. The user is a resource from another cost center or region in which there is a standing agreement regarding cross-charge rates.

To accommodate these scenarios, OpenAir provides the ability to override the user’s cost rate on the project and/or the task level forms. When the project level cost override is enabled, a new section appears on the project properties form called: Loaded Cost Override

For each resource associated to the project, a new hourly cost may be entered. This cost is a replacement of the user’s cost for any time recorded against this project. If you have multi-currency, you may choose to set the currency association as well. The task level handles the cost override as part of the task assignment section:

Using this feature introduces a change in reporting fields for cost values related to timesheets. When the feature is not active, the only option for timesheet cost is Timesheets-All user cost, etc. When the feature is active, the reporting values double related to cost. A Timesheet-All actual user cost and a Timesheet-All current user cost value will appear in reports to provide cost information. The Actual User Cost value is pulling the override cost rate from the task level, or project level if task is blank or inactivated, or user level if no overrides have been set on the projects. The Current User Cost always pulls the cost rate from the user cost table. The Actual User Cost values provide a more accurate margin and profitability based on fluctuation of user costs.

To activate this feature, contact OpenAir support and ask for ‘Enable loaded costs for projects’, ‘Enable loaded costs for tasks’, and complement it with the ‘Enable loaded cost currency overrides in projects and tasks’ if you use multi-currency.

Want more OpenAir tips? We’ve pulled them all together into a convenient eBook of 50+ tips from the past year. Click here to find out how to get your copy.

Categories : weekly tips

Boston NetSuite OpenAir User Group

By admin
Wednesday, April 10th, 2013

Date: Monday, November 18, 2013
Time: 11am-2pm (EDT)
Fee: $0
Lunch will be served during our meeting.

NetSuite OpenAir and TOP Step Consulting have teamed up to offer NetSuite OpenAir Local User Group meetings in various US cities. These meetings are a great place to share best practices, learn tips and tricks, and network with fellow OpenAir customers. Space is limited for each session, so sign up today and reserve your spot!

Session Topic:
Reporting Tips & Tricks
Open Discussion and Best Practice sharing

Location:
NetSuite – Boston
51 Melcher St
5th Floor
Boston, MA 02210

Categories : Events, Upcoming Events, Upcoming User Groups
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