The STEPwise Program: Performance Monitoring

Maintaining your system configuration and ensuring the data captured is accurate is a big responsibility. Your employees are key to your business so decisions about their focus are very important. You want your employees focused on your business. TOP Step can help you achieve this by handling your PSA system administration needs within your business model.

TOP Step provides accredited and professional system administration for the OpenAir system. We offer flexible options to best meet your operational needs.

• User support, reporting configuration, system configuration changes as your organization grows, and system audits to ensure data accuracy and system adoption.
• Act as a Help Desk and reference site to lookup specifics for your company's OpenAir configuration
• Work in coordination with your central administrator to ensure that remote offices have the support.

Check to see if outsourced administration is right for you by using TOP Step Consulting's System Administration Saving calculator

How often have you asked yourself, can OpenAir do that? We can answer that question for you and make sure that you don't miss anything as OpenAir continues to improve its products. OpenAir releases new code approximately every 45 days.

• We can help you better understand the release cycle and help you request features that will improve your business process and get the most out of the features that are being released for others.
• By reviewing the releases with an eye on your business model, TOP Step can recommend or execute changes to your system for more efficient system usage and communicate those changes to your entire staff.

Are you maximizing the value out of your PSA Tools and Business Processes? We specialize in business operations assessments to build upon what you already have in place. TOP Step considers best practices and proven efficiency tips to continually adjust your operations and maximize your productivity

• We can help you refine PSA Tool usage to improve process adherence and adoption.
• Expand your operational view by considering system integrations and your company's current IT footprint.