The Answers
Maintaining your system configuration and ensuring the data captured is accurate is a big responsibility. Your employees are key to your business so decisions about their focus are very important. You want your employees focused on your business. TOP Step can help you achieve this by handling your OpenAir system administration needs within your business model.
TOP Step Outsourcing
TOP Step provides accredited and professional system administration for the OpenAir system. We offer both remote and on-site staff augmentation based on the need of the client. Do your end-users have a Help Desk to call or a reference site to lookup specifics for your company's OpenAir configuration? We can also coordinate with your central administrator to ensure that remote offices have the support they need. Services include user support, reporting configuration, system configuration changes as your organization grows, and system audits to ensure data accuracy and system adoption.
Managing releases
A more focused system administration option is release management within your OpenAir system. OpenAir releases new code approximately every 45 days. This provides great opportunity for the savvy OpenAir client. We can help you better understand the release cycle and help you request features that will improve your business process and get the most out of the features that are being released for others. How often have you asked yourself, can OpenAir do that? We can answer that question for you and make sure that you don't miss anything as OpenAir continues to improve its products. By reviewing the releases with an eye on your business model, TOP Step can recommend or execute changes to your system for more efficient system usage and communicate those changes to your entire staff.
