The Answers
TOP Step Consulting Services
In using a comprehensive system such as OpenAir, the toughest task is knowing what to use now and what could be used as my company grows. TOP Step Consulting provides process workshops focused on what is needed now and what could be as your dynamic company changes. Not sure if OpenAir is right for you or how to proceed with your OpenAir deployment? TOP Step process workshops step you through your business operations, interpreting OpenAir concepts into your terms for ease of understanding and deployment.
Implementation Consulting
Following a well-defined deployment methodology, TOP Step provides implementation consulting for companies just starting with OpenAir or looking to expand feature usage within their existing system setup. The key is starting with a process workshop reviewing your current business operations model. TOP Step guides you through the different areas of your business defining where the use of OpenAir will benefit, and in some cases complement, your existing processes and systems. From the workshop, a deployment plan is put in place and executed for system changes. Working with your key stakeholders, TOP Step defines use cases and validation approaches to ensure your OpenAir system meets the demands of your business model. Training is the final focus of implementation. TOP Step provides comprehensive training to your staff allowing quick adoption at all levels within your company.
Business efficiency assessment
TOP Step provides complete assessments of your services business and how it utilizes systems and processes. We specialize in operations assessments of how data is being captured, how OpenAir is used within your business processes, and how effective the reports are from OpenAir which are used to drive your business. The key is starting with a process workshop reviewing focus business areas or your whole operational model. Only after gaining this insight does TOP Step consulting review your current OpenAir configuration. The results a full Before and After deliverable with guidance on OpenAir changes and training that is designed to improve your business model. Don't have the staff execute on the recommendations? TOP Step, with the knowledge of your business needs, can quickly complete the changes you need in your OpenAir system and provide training to your staff.
